Client Servicing Director - Online

1. Summary

Responsible for the commercial management of a group of clients and management and development of account teams under their supervision. Contributes to new business development activity and leads new pitches.

2. Responsibilities

- Form a strategic partnership with clients by ensuring a deep understanding of their business and the industry they operate in and make quality recommendations

- Build and maintain progressive client relationships

- Client engagement and commercial negotiation

- Client strategy development and the production and quarterly review of key account plans.

- Ensuring quality and timeliness of work delivered to clients, including organising quarterly key account reviews with sponsors at the client’s end and internal project reviews

- Closely working with the creative, copy, development and delivery teams

- Financial management and reporting of client portfolio

- Maintaining team motivation and retaining key team members

- Line managing and developing team members

- Lead team in projects

- Ensure their KRAs are aligned to their respective roles

3. Preferred Skills

- Exhibits detailed awareness and knowledge of the web (today and tomorrow)

- Good communication and presentation skills

- Flexibility to go beyond the specifications of the job profile if required to complete an assigned responsibility

4. Reporting

- To Client Partner

- Agency experience advantageous

Please send your resume at arvind@alchemyjob.com

http://in.linkedin.com/pub/arvind-kumar-arvind-alchemyjob-com/5/602/667