Client Service/Relationship Manager - Internet Marketing Optimization Firm

Client Service / Relationship Manager

Role : Client Servicing Manager / Head

Location : Gurgaon

Our Client is an Internet marketing Optimization Company providing search engine optimization (SEO) services, pay-per-click (PPC) advertising management, SEO-friendly Web design and information architecture, and social media and conversion rate optimization services. The Client is also the creator of the award-winning SEO Tool Set- and its acclaimed SEO training course.

Recently the client was ranked the #1 Enterprise SEO company in India by an independent authority on search vendors.

Job Description :

Roles and Responsibilities :

- Managing the account post account acquisition, to overlooking project deliverables as per schedule.

- Monitor, track, and report performance relative to targets and refine to optimize results

- Must be able to think out of the box, willingness to learn & must be detail oriented

- Undertake market and competitor research and analysis

- Write end of month progress reports for both in-house use as well as client documents.

- Reading through search engine ranking and traffic reports to assess areas of potential improvement.

- Planning & Developing Strategies for key accounts, should lead with ability to work autonomously to strategically plan.

- Communicating with clients through written communication, conference calls and meetings.

- Keep up-to-date with search engine technology, methods, tools and news by reading relevant industry publications.

Desired candidate profile :

- 4 - 5 years of Work Experience, preferably in digital marketing including SEO, SEM/PPC & Social Media Marketing, interactive or eCommerce experience.

- Excellent planning, analytical, conceptual and organizational skills.

- Ability to prioritize and manage changing requirements and short timelines, as well as multiple overlapping projects simultaneously.

- Strong written and oral communication skills.

- Self-motivated, with a well-developed ability to grasp assignments and execute them from inception to completion.

- Strong MS Office skills esp. in Excel, Word & Power point.