Skills: Oracle ERP Solution Architect and Delivery background.
Role Description:.
- Manage the P&L of the client account, Building and maintaining relationships with the client leadership and established as first point of contact for clients to seek advice, identify new business opportunities Upsell, Cross-sell and renew, Providing strategic guidance to the client and help them make right decisions,
- Mange the quality delivery for client, Managing projects to ensure delivery to promise and improve client satisfaction on a regular basis, Work with sales and wider teams to grow the account year on Year.
Responsibilities & Accountabilities.
- Responsible for managing relationships with key clients.
- Effectively build and maintain client relationships understanding their needs and goals, communicating effectively, and ensure delivery to meet/exceed their expectations.
- Identifying new business opportunities with existing and supporting potential clients Perform market research, analyzing industry trends, and developing proposals and pitches to win new business.
- Managing consulting engagements with clients.
- Ensure the team delivers high-quality work, manages budgets and timelines, and ensures the client is satisfied.
- Providing thought leadership and industry expertise to clients by sharing insights and best practices, conducting research, and helping clients to stay up-to-date with the latest trends and technologies.
- Managing resources to ensure that the needs of clients are met, collaborating with COEs to ensure the right people are assigned to engagements.
- Ensuring profitability, by managing budgets, negotiating contracts, and ensuring that work is being done efficiently.
- Candidate should be Financials functional with in-depth knowledge of the customizations and bolt-ons, in addition to Architectural aspects of Oracle Fusion Financials.
- The candidate should be ready to work on Winfo Payroll in USA and should be at the client location.
- The candidate will be responsible for client relationships and will be reporting to the Offshore Delivery Lead.
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