Client Partner - IT

Position: Client Partner

Job Location: Bangalore (Professional who are based in Bangalore Location)

JD:

Title : Client Partner

Reporting: Vice President of ISV (Delivery - Independent Software Vendors)

Location: Bangalore

EXPECTATIONS AND TASKS

- Plan and execute transition of customers into the Managed Services

- Atleast 15+ years of work experience

- Drive the customer engagement end-to-end including budget responsibility, customer expectations, delivery team success, reporting and invoicing

- Lead the involved delivery units and make sure transition is done in budget, time and quality

- Thought leadership in SAP Manager Service transition management methodology

- Solution design for complex Managed Service proposals

- Supporting the Market Units in the preparation of proposals, solution assessments and service scoping exercises

- De-escalate critical customer situations

- Support pipeline generation, qualification, opportunity management and Deal closure

- Leverage up- and cross-sell opportunities

- Liaise with different SAP entities to ensure success and integration with neighbored teams and regions

- Manage 400+ resources