Client Partner - Engineering Services Space - Medical Devices/Healthcare Equipment Sector

Our Client is a highly visible name and a fast-growing organization in the Engineering Services Space. They have presence in over 30 Global locations employing people with multiple nationalities.

To consolidate their presence in the Medical Devices Services Business, they are looking for a Client Partner, who would nurture their new Customer, who is a Global Medical Equipment Leader.

The Value Proposition: To improve the Wallet-Share of Engineering Services Business from a Large Medical Equipment Manufacturer

Probable Work Locations: Milwaukee, Wisconsin / Chicago

BROAD ROLES AND RESPONSIBILITIES

It's a Key Account Management role / Farming Role

- Foster Revenue and Profitability by driving the overall effort to grow the partnership with Identified Account / Key Customer in USA

- Continue Account Analysis, Planning and Implementation - Develop and Implement in-depth analysis and plans for and identify key-focus areas for growth including competitive analysis, customer needs by Engineering Services area and Division and the Company's Capability Gaps. Execute plans to enter new divisions of the Customer as per Global Customer Strategic Account Plan

- Identify and Lead Unsolicited Strategic Campaigns that create value for the Customer/Account. Engage with Decision-makers, lead proposals and create and monitor milestones. Create and present unsolicited proposals to the Customer

- Lead and Manage all Solicited proposal responses for new Business in in a professional and timely manner. Develop plans and proposals to meet the Business Objectives quarter on quarter

- Cross-selling and Up-Selling of Solutions aligned to the Customer's needs

- Leverage existing Customer relationships and build new relationships with Engineering Influencers and decision-makers at all levels

- Clear Customer Communications by driving regular operating mechanism.

- Work closely with the Key Members in the Customer's Larger team and the Company's Delivery Team to ensure that customer expectations are exceeded and resultant CSAT (Customer Satisfaction) score.

We are looking for a candidate whose profile would be as under

Functional Expertise:

Client Partner Engagement, Sales and Business Development and Creating Solutions in a Global Product Development Environment, Effective Interface between Customer Offshore and Onsite Delivery Teams

Key Competencies and Qualifications

- Atleast 10 years of experience in a Client Partner role in the Medical Devices / Healthcare Equipment Sector with good industry knowledge

- Good experience in working with Onsite and Offshore Delivery Teams

- Working with an Indian Outsourcing Service provider would be an Advantage and is desirable

- Should be an American Citizen or should hold a valid work permit in the US

Essential Candidates should need to have the following

- Excellent attention to detail

- Creative with innovative ideas

- Strong verbal and written communication skills with an ability to deal with peers, leadership and customers alike

- Ability to develop Strategic Account Plans

- Proven Leadership skills - Lead and Manage Cross-Functional and Culturally Diversified teams

- A Global Mindset - Willingness and curiosity to try new approaches

- Results orientated, self-motivated, resilient and able to perform under pressure

- Open to Travel as demanded by the Business

- Commercially astute with an awareness of industry trends, new technologies and research areas.

Please feel free to call me, Balasubramaniam (Bala) on +1 3018 255 360 between 2230 and 1030 hrs ET