Client Partner - Domestic Business - IT

The Client Partner (CP) is accountable for sales and relationship management at large conglomerates based in India. This role is responsible for driving profitable growth from the conglomerate by developing strategic client relationships and ensuring customer satisfaction.

The role demands knowledge and experience of:

- Customer Relationships

- Relationship at the right level of CXOs

- Building the equity across levels

- Market scoping - outside in perspective analysis

- Penetration with the right solutions and new age imperatives

- Existing business focus

- Current existing business focus covering all parameters

Financials

- Delivery and Customer satisfaction

- Offering and Competency

- People aspects of the organization

Account Mining

- Mining the accounts

- Brinbing in new technologies and solution offerings - applications, digital, analytics, consulting

- Focus on Integrated deals

- Other factors that the role concentrates on:

Sales

- Lead account strategy and planning and see opportunities of growth in the account

- Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions including outside CIO.

- Use value proposition to shape opportunities for the customer and increase share of revenues from single source deals.

- Lead proposal development, negotiation and commercial terms for large deals.

- Regularly monitor sales trends, market dynamics and incorporate into existing account strategy and plan.

- Also drive collections. Increase market share and share of wallet with the customer.

- Showcase solutions as a strategic fit for the customer organization through workshops, boot camps and strategy meets.

- Push for higher value/value added services and solutions to the customer in line with offerings.

People

- Mentor and nurture the next line of leadership in the account team. Build a top quality account sales team capable of consultative selling.

- Support and lead account managers who manage various entities of the conglomerate.