Client Onboarding Role - PMS Products

Job Description:

- Client Onboarding: Guide clients through the account opening process for PMS products,providing personalized assistance and ensuring compliance with regulatory requirements.

- Product Knowledge: Develop a deep understanding of the PMS products offered by the company, including their features, benefits, and suitability for various client profiles.

- Documentation Management: Collect, review, and process all necessary documentation from clients for account opening, ensuring accuracy and completeness to meet regulatory standards.

- Compliance Adherence: Ensure strict adherence to regulatory guidelines and internal policies throughout the -account opening process, mitigating risk and maintaining compliance standards.

- Operational Support: Collaborate with internal teams to facilitate smooth operational processes related to account opening, including coordination with compliance, legal, and technology teams.

- RM/SRM Communication: Maintain proactive communication with Managers to provide updates on their account opening status, address queries, and provide assistance as needed.

- Process Improvement: Identify opportunities to streamline and improve the account opening process, contributing to overall efficiency and client satisfaction.

- Training and Development: Stay updated on industry trends, regulatory changes, and product enhancements through continuous learning and development initiatives.

Core Competencies:

- Service Orientation - Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers' evolving, long-term needs - the focus is on SERVICE

- Result Orientation - Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency - the focus is on achieving RESULTS

- Initiative - One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and its resolution - the focus is on seeking SOLUTIONS

- Professionalism - Should have in-depth knowledge of all functions and displays not only required skill-set, but also ethics and integrity while conducting the job - the focus is on

PROFESSIONALISM:

- Cooperation - One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives - the focus is on TEAMWORK

- Communication/Feedback - Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives - the focus is on OPEN COMMUNICATION

Desired Candidate Profile:

- Graduate / Post graduate

- 2-3 years' post qualification experience in finance and accounting will be preferred

- Should have exposure in wealth management industry would be desirable

- Understanding of the key compliance risks in any financial services organization.

- Working knowledge of MS - Office (Excel preferable)

- Good interpersonal and communication skills.

- Good analytical, process and presentation skills.

- Should have basic knowledge of financial sector.

- Should be open to travel around the city.

- Self motivated, with ability to perform under limited supervision at a demanding pace