MANDATORY ASK - 4+ YEARS' EXPERIENCE AS AN ACCOUNT MANAGER - US MARKET / KNOWLEDGE OF DIGITAL MARKETING, WEBSITE DEVELOPMENT & DESIGN / OPEN TO WORKING NIGHT SHIFT (5PM-2AM) RESPONSIBILITIES & DUTIES - - Your main task as an Account Manager is to understand and manage clients' expectations, coordinate with the client and the team, and keep them aware of your actions and how we're progressing. - Communication with the client will be basic, as your main job is to get client results. - Responding to client queries (Account updates, Billing Inquiries, or General complaints) effectively via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required. DIGITAL MARKETING - Experience with channel marketing and other digital solutions is a must. You are expected to work with the team to identify, monitor, adjust, and optimize campaigns to deliver the best results. ACCOUNTS HANDLED: Mid-size & Enterprise Businesses. PROBLEM SOLVING: We're always here to support our team members, but you need to be someone who can roll up your sleeve and do your best to deal with problems - and solve those which you can solve. Identifying customer needs and problems and taking proactive steps to maintain positive experiences. MARKETING STRATEGY: Your main job is to learn about the client's business and understand what they sell, who they sell to, etc. to use this to guide the client towards strategies that help their marketing campaigns become as profitable as possible (with the account executive's & account lead's help). IMPORTANT PERSONALITY TRAITS: - Persuasive, Assertive, Confident, Direct. - Strong English proficiency. - Should be available in the US time zone.

Pune

Client Key Account Manager - IT 

Client Key Account Manager - IT  ,Job Description for Client Key Account Manager - IT  in Innoquest Consulting in  Pune for (5-10) years of experience. Apply Now!

Job Description for Client Key Account Manager - IT  in Innoquest Consulting in  Pune for (5-10) years of experience. Apply Now!