Client Account Director - IT

Key Responsibilities:

1.Manage and nurture relationships with key clients to ensure long-term engagement and satisfaction.

2. Develop and execute account growth strategies to achieve a revenue target of USD 3-5 million per year.

3. Identify new business opportunities within existing accounts and collaborate with internal teams to drive cross-selling and up-selling.

4. a trusted partner for clients, addressing their needs, concerns, and escalations effectively.

Work closely with the delivery, sales, and technical teams to ensure successful project execution and alignment with client expectations.

5. Monitor market trends, client industry developments, and competitors to identify potential growth areas.

6. Prepare and present business reports, forecasts, and account performance metrics to senior management.

7. Negotiate contracts and agreements to maximize profitability and maintain a high level of service.