Clicktech Retail - Vendor Manager

- Vendor Managers are responsible for managing inputs (selection, in-stock), category or brand financials, pricing and promotion management, auditing and analysis of data at granular level, vendor escalation and concise communication

- Dive deep into inputs and understand the downstream impact of changes to pricing, selection, and convenience for multiple subcategories

- Owns the P&L for multiple brands/subcategories, develops plans that drive revenue and margin improvement

- Creates strategic and prioritized vendor business plan that maximize margins and customer experience

- Vendor Managers are responsible for growing selection, improving terms and cost structure, building long term relationships with vendors for the subcategories/brand assigned

- Focuses on strategic holdout or challenging vendor to increase selection

- Drives strategic negotiations to deliver top and bottom-line category growth for sub-categories/brands

- Creates opportunities for growth, customer acquisition for multiple sub-categories

- Vendor Managers are expected to demonstrate customer and category knowledge, be an advocate for a quality customer experience, and understand the competition and industry

- Vendor Managers are expected to demonstrate a deep understanding of tool and become advocates for tool enhancements

- Vendor Managers are responsible for knowledge management, development of self and others, and recruiting

As such, we expect a Vendor Manager to do the following on a regular basis:

1. Regular engagements with brands including in-person meeting on a monthly basis

2. Weekly and monthly review to inspect movements/trends on customer input metrics (selection, customer demand (GV) coverage

3. Annual and seasons negotiations with brands

4. Highlighting escalating issues with brands, competitors to internal leaders and brand leadership

5. Ensuring vendor experience issues are addressed promptly - these could be around access to information/data, payments, MIS reports, promotion plans, etc

6. Planning for events and promotions including getting support from brands