Claims/Commercial Manager - Insurance Broking Firm

General Summary

Ensuring professional standards of client service are maintained and compliance with company policies.

Essential Functions

- 5+yrs of Commercial line Claims Experience coming from a broker, insurance company or surveyor firm

- Claims Processing

- Ensure the retention and development of the existing portfolio.

- Identify new business opportunities for claims consultancy.

- Provide sufficient resources to enable the claims team to meet the standard of service required.

Administration

- Manage the workload of the claims team giving due consideration to the experience of the staff in question.

Development

- Improve staff capability by providing training and development activities and through recruitment.

- Build and foster good relationships with Account Directors and Account Executives and other departments in general.

- Establish and maintain links with the markets, legal profession, etc.