City Operation Manager - Bike Rental Company - City Operations Manager reports into the City Head and is responsible for field operations and service center operations in the city. The role will also be responsible for delivering business metrics and scaling the city while keeping Cx and Costs in check. - This role is for you if you thrive in ambiguity and if you enjoy building strategy and executing on-ground equally. The role has large people management responsibilities, Roles & Responsibilities : - Leading the city team to becoming a largest 2-Wheeler rental player across geographies, leading operations, growth, customer experience. - Responsible for sustaining and growing the city's revenues with P&L responsibilities - Leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer care to Field Executive safety to Optimal utilization of resources - Manage the administration function and operational performance reporting, streamlining processes and systems wherever possible - Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team Dock Less Scooter System Setup : - Set up the workshop and all necessary systems for the setup to deliver and repair keyless and key vehicles in a type manner Business Growth & Delivery : - Define the city growth strategy and ensure on-ground execution is aligned to this - Lead multi-layered operations teams by formulating goals, incentive programs etc. Requirements : - Strong & relevant educational background. Tier 1 Graduate Institute required, MBA pref but not neccessary - 5+ years of strong experience in driving scale, delivering business numbers - Strong experience in Operations - Ability to break down and solve complex problems through analytical excellence and business acumen - Extremely strong people skills: attracting & hiring great talent, managing layered inhouse and external teams - Strong success record of achieving targets - including planning, team management and execution of plans to achieve the desired business goals - Should possess - strong ownership, work ethic, willingness to get hands dirty and an attitude to get stuff done - Has good business sense, multitasking and prioritization abilities, an unwavering focus, and the ability to handle ambiguity

Bangalore

City Operation Manager - Bike Rental Firm - IIM/MDI/ISB/FMS 

City Operation Manager - Bike Rental Firm - IIM/MDI/ISB/FMS  ,Job Description for City Operation Manager - Bike Rental Firm - IIM/MDI/ISB/FMS  in CareerNet Technologies in  Bangalore for (5-10) years of experience. Apply Now!

Job Description for City Operation Manager - Bike Rental Firm - IIM/MDI/ISB/FMS  in CareerNet Technologies in  Bangalore for (5-10) years of experience. Apply Now!