City Lead - Sales - FMCG

Play a key role in acquiring and engaging the right set of restaurants to use products and help merchants derive maximum value from it

- Take P&L accountability of overall revenue generated in a territory through business expansion and acquisition of new clients

- Maintain strong relationship with restaurant owners (Specifically Key Accounts of the territory) advising them on issues related to the market and offering solutions on the same

- Mentor the team to handle end-to-end client relationships

- Responsible for managing the team from hiring and training new recruits to assigning targets, to mentoring, coaching as well as career planning for each member of the team

- Provide timely performance feedback to team members and create programs for periodic training on sale techniques, pitching, negotiation, contracting, billing / invoicing and payment collection

- Lead the sales team in mapping, tracking, meeting and delivery of new accounts and identifying new opportunities for territory with focus on market penetration and revenue maximisation

- Establish sales objectives by forecasting and planning for the annual and quarterly business plan for the territory: Lay down the roadmap for new account acquisition and ensure its execution

- Monitor parameters in addition to total revenue such as product penetration, average revenue per person, closure %, conversion per product etc.

- Liaise seamlessly with central teams to communicate and assign client requirements to various delivery heads

- Create and maintain a culture of strong customer focus to maintain optimum service delivery to merchants in the city

- Find further product requirements for maximizing commerce in the city and develop feedback loops for product enhancement