Circle Head - Human Resource - BFSI/BPO/FMCG/Retail/Telecom

- High Employee Engagement (which is directly linked to business success and thereby customer delight)

- Organisation development - Major Change initiatives proactively planned as per business need

- HR Opex:

a) Review & Ensure strict adherence to Circle Personnel & Admin Budgets

b) Encourage robust action-planning and best-practice sharing along with implementations in order to keep Opex in control

- Ensuring high Employee Engagement and Lead the development of Gallup Action / Impact plans along with continuous Reviewing & Monitoring to guarantee an effective plan rollout

- PMS Process: Review rollout & implementation of the Performance Management system as per schedule, process and intensity / vigor identified

People & Organization Development:

- Creating a performance oriented culture by devising strategies / policies / integration into development processes

- Organization Scalability at Circle: Anticipating & Leading Organisational Structural changes and managing impact on People, Systems & Processes, both at strategic & operational level

- Training & Development: Ensure development needs are mapped and development plans / Career plans actioned. Review status of Training needs analysis and Calendar implementation as per process