1. Ensures that organization has & follows the appropriate systems, physical space, and technology to operate efficiently and effectively
2. Ensures that personnel policies are adhered to in all employment practices, and partners with the management committee to implement changes
3. Develop circle operating plans and sales/revenue targets in line with overall business plans
4. Collaborate with the corporate finance to finalize operational and capital budgets for execution of plans in order to achieve business goals and monitor achievement of targets and budgets
5. Seeks approvals for circle level technology up-gradation, longer term strategic tie-ups with vendors and service providers
6. Deliver profitable growth at circle levels by driving performance as per plans and budgets
7. Review sales operations and performance for specific plans and services within the circle
8. Touch base with markets, customers for inputs and service standards of both self and competitors
9. Recruit the right talent and develop them through structured coaching initiatives
10. Establish individual performance expectations and regularly review individual performance and recommend appropriate rewards and recognition and manage succession planning initiatives
11. Drive organization and culture building initiatives and support cascade of values/ desired behaviours at departmental level
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