Chief Technical Officer - Edible Oil Crushing/Refining & Packing

- Reporting to the Managing Director and working as a key membertake a leadership role in building, implementing, and overseeing all of the Company's systems, processes, workflows, and procedures

- Refine and implement Operations strategy including aspects such as area selection, product design and delivery, portfolio quality management and communications.

- Responsible for the management of the overall quality and efficiency of operations.

- Ensure strategic objectives shaped at Executive Management level are translated into tactical business plans with mechanisms for key measurements in place to monitor progress.

- Manage departmental budgets including signing off of invoices and quotes within mandate, including all relevant cost control initiatives.

- Analyse effectiveness of processes and systems in use in general for operations and recommend corrective action or automation.

- Review performance against balanced scorecard components as prescribed by the Executive Management, discuss gaps and agree on action plans to close gaps.

- Benchmark productivity of the department against industry standards and create measures to improve productivity.

- Handling the customer complaints in terms of operations.

- Liaise with customers pertaining to customer requirements within Speciality Fats

- Training of the operations and maintenance team within Operations

- Management of the quality team and training in terms of requirements pertaining to Operations.