Chief Operations Manager - Call Center Pharmacy Service

We have career opportunity at Mumbai with Top MNC Pharma for the position of Chief Pharmacist-Operation Manager.

Title : Chief pharmacist- Operation Manager

GCA : Senior Manager/Associate Director

Job Description/responsibilities :

- Part of the Operations management team reporting to the Operations manager of the company.

- Responsible to manage a call center pharmacy service, as part of a MNC new initiative in India

- Responsible to setup (define position, working scripts, recruit pharmacists) and manage a pharmacist's team as part of a call center.

- Will need to set specific KPIs to evaluate performance of all related activities.

Requirements :

- B. pharm (M. pharm / MBA - advantage) - a licensed pharmacist

- Healthcare industry working experience of 5 - 10 years preferably in either pharmacy chain or hospital pharmacy as a pharmacy or in similar healthcare systems positions

- Managerial experience of - 5 years in any healthcare systems operations.

- Experience in the online/digital healthcare systems - call center work/management, drugs delivery logistics management - a significant advantage

- Based in Mumbai and willing to travel if required

- Fluent English - talking and writing

- Independent, open minded and willing to work in dynamic environment

- A person of details and high quality performance standards (minimum mistakes).

Candidates from Online Pharmacy are preferable. CTC No bar for right candidates.