Chief Operating Officer - Textile Manufacturing Firm

This opportunity is with Textile Manufacturing Company

The Position

The Company is looking to hire a Chief Operating Officer who will be responsible for handling end-to-end operations which will include entire management, team performance, technology investments, factory operations, administration, ensuring compliances, customer relationships, managing vendor partners, MIS, and more.

The candidate should have the problem-solving ability in a complex environment.

The ability to innovate, automate and streamline processes will be required for the role. The Chief Operating Officer should have a bias for action, multitasking ability, and project management skills. A leader with humility who can motivate and keep the team in high spirits.

The candidate should have had hands-on business operations experience and skills with the ability to make prompt decisions.

Key Responsibilities would include:

- Conclude or facilitate the decisions needed to run the company.

- Consolidate things and bring it to the founder, if there is any roadblock

- Ensure smooth sailing of the end to end operations

- Manage the entire team of 600 people in the company

- Understand and reorganize the Ops Structure if required

- Onboard, groom and develop the next line of leadership

- Build people capability through effective hiring, training, employee relations, and communication for front-line workers and the team

- Develop team to solve day-to-day operational issues and reach short- and long-term performance goals

- Build all the SOPs and KRAs and ensure smooth implementation

- Review the MIS structure and analyze business wide data to facilitate process improvement and digital transformation

- Communicate and collaborate cross-functionally to assist other teams to solve operational issues

- Support technology team through own vision and tech knowledge

- Run the entire business with a P&L mindset

- Meet financial objectives by forecasting weekly / period requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions

- Manage pay-out to the distributors and maintain the book of accounts

- Maintain quality standards of finished product and ensure smooth delivery of shipments from warehouse

- Develop processes for inventory management, control inventory levels, check in check out, delivery and other related processes

- Develop and implement warehouse operations system improvements by analyzing process workflow, manning and space requirements, and equipment layout

- Maintain optimal staffing by manpower planning and timely deployment of resources

- Safeguard warehouse operations and material by establishing and monitoring security procedures and protocols

- Deploy systems and processes to achieve efficiency and scale in operations

- Review and prepare any action plans while ensuring productivity, quality and customer servicing standards are met

- Address all complaints by finding the cause, help resolve the issue, and prevent reoccurrence

Desirable Skills and Competencies :

- Developing manpower planning and budgets

- Inventory control and safety management

- Process and Project Management

- Collaboration and teamwork

- Customer service orientation

- Bias for action

Other Requirements:

- 10+ years of managing operations experience preferably in textile manufacturing - Fashion, retail or related industry experience preferable Work hours and culture:

- Company offers a fairly smooth and flexible work environment

- Laptops and other support items to be provided by the company

- Very female friendly

- Working hours : 9-5 PM in winters; 9:30 - 6 PM in summers

- All Saturday working

Reporting to: Founder

Location: Gurugram