Chief Operating Officer - Telecom/Broadband

- Should have worked exhaustively for southern & eastern part of India preferably in telecom/broadband organisation.

- Sales & Strategy: Partner with the Circles' execution team to craft and implement strategic initiatives in alignment with the company's vision and annual operating plan, focusing on new subscriptions, renewals, customer retention, and expanding the network of Distributors and Local Cable Operators to augment revenue.

- Operational Management: Supervise the comprehensive operational facets of the cable TV enterprise, covering customer support, technical operations, network administration, and programming.

- Team Leadership: Direct and invigorate the operations team, managing recruitment, training, and performance evaluations.

- Process Enhancement: Pinpoint and harness opportunities to refine operational processes and heighten efficiency across the board.

- Regulatory Adherence: Maintain awareness of sector regulations and assure adherence to all pertinent laws and standards.

- Customer Experience: Foster a customer-first mindset and spearhead endeavors to elevate the customer experience.

- Risk Management: Identify and alleviate operational risks to reduce business interruptions and safeguard continuous operations.

- Technology Advancement: Keep abreast of the latest technological advances and trends in the industry, seeking chances for technological innovation.

- Interdepartmental Collaboration: Work in concert with other departments such as sales, marketing, and technology to fulfill company goals and stimulate expansion.