Chief Operating Officer - Technology

COO - Technology (only female leaders)

- Partner with the Country Head of India to develop and implement strategic program initiatives, ensuring alignment with overall organizational goals.

- Provide direction and leadership for world-class delivery and implementation of multiple programmes, that align with the corporate strategic direction

- Oversee program lifecycles, from conception and planning through execution and evaluation.

- Key strategic initiatives and generating world class reports about the ongoing status of key projects.

- Consolidation of key metrics for the India shared service capability center

- Collaborate with the core team, project managers, workstream leads and business analysts; to deliver outcomes on all programs.

- Strategically define and execute end-to-end integrated programme plans, including dependencies, risks and identifying a critical path

- Design, implement, and execute appropriate programme governance, including reporting, using appropriate programme management tools.

- Role model excellent stakeholder management and communication skills; across the business and externally (where needed).

- Continuously improve program management processes and methodologies, seeking out innovative solutions.

- Manage program budgets, resource allocation, and financial sustainability.

- Ensuring commitments to stakeholders are met and any alterations to expectations are fully documented, communicated and mitigated.

- Identify and solve issues, bringing the right people together to drive for a solution.,.

- Monitor and evaluate program outcomes and KPIs/benefits, making data-driven recommendations to ensure they are achieved.

- Ensure strong change management principles are applied, created a great experience for those impacted by the programme.

Programs experience:

- 15+ years' experience in planning, managing, and delivering large, complex programmes involving technology, people and process change.

- Proven experience in program management, with a successful track record of delivering complex projects on time and within budget.

- Strong understanding of strategic planning, stakeholder management, and risk assessment.

- Experience in delivering Organisational and Operational Transformational change

- Delivery experience in setting up an operation of shared services capabilities for global companies a plus

- Proficiency in project management tools and methodologies.

- A passion for building inclusive and equitable teams, fostering a diverse range of perspectives.