Chief Operating Officer - Retail/Telecom

Duties and Responsibilities:

The COO would be responsible for :

- Working in partnership with Senior Management to accomplish the Company's Vision & Mission for 2020 and establish policies that promote company's growth.

- Responsible for P&L and EBITDA.

- People Management

- Will be responsible to bring in Operational efficiency through process redesign and benchmarking.

- Customer (Students & Parents) satisfaction

- Academic Coordination

- Competition Benchmarking

- Plans and directs all aspects of Centre-level operations, policies and initiatives.

- Measures effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes.

- Provide analytical support to internal management team including development of internal management reporting capabilities.

- Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.

- Evaluate performance by analyzing and interpreting data and metrics.

- Ensure Statutory compliances across Centers are met