Chief Operating Officer - Retail Operations

Industry - Retail

Category - Sales & Marketing

Skills - Head Retail Operations 15 years+

Job Type - Permanent

Job Description - To give direction and leadership toward the achievement of the organisation's philosophy, mission, strategy, and its annual goals and objectives

Client Details

Rated as a leader in its category globally, the organisation manages India's largest retail spread in it's category. They offer over 1,000 brands and 43,000 products. Our client is in the top retail companies in the India. They are looking for someone who can contribute to/head their Retail Operations team.

Description

Strategy Development, Planning and Reporting

- Ensuring that all financial and non-financial reporting requirements are met on a timely and regular basis

- Ensuring that reporting to the management is always totally 'transparent' and on a 'no surprises basis

Operational Management General operation management

- Retail Formulate and deliver approved annual budget and profit targets, sales, store overheads, etc.

- Assist in developing a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organisation

- Oversee company operations to insure profitability efficiency, quality, service, and cost-effective management of resources

- Plan, develop, and implement strategies for generating resources and/or revenues for the company.

- Work closely with Manager - Custom regulations in the following:

- Adhere to Customs Regulations of Government of India

Management, Training & Development and Employee Engagement

- Oversee Retail Manning and recruitment with Head - HR

- Ensuring safety of work force

- Monitor department performance against performance goals to ensure that progress is being made

- Ensure quality control of all company output as pertains to customer acquisition and delivery of services

Relationship Management

- Assist in developing and maintaining effective strategic relationships with key stakeholders including shareholders, founders, contract counter-parties, customers, and partners

- Represent the company at legislative sessions, committee meetings, and at formal functions

- Represent company as official spokesperson for all means of mass communication

Personnel management and Leadership

- Ensure the development and maintenance of equitable personnel policies which are consistent with corporate policies and industry and markets in which the company operates

- Protect the interest and welfare of employees and establish suitable communication lines with them or their representatives

- Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives

Compliance

- To ensure that the business code of conduct is in accordance with the laid legislative and regulatory compliance's under which the Company operates

- To keep a note of changing compliance requirements applicable to Company and ensuring complete compliance

Profile

- 18 - 20 Years of Retail Operations with at least last 3 years as heading Retail function

- Preferably from Luxury Retail / Duty Free background.

Job Offer

Along with an attractive package, you will have the opportunity to play a significant role in the company.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Saniya Khanna on +91 124 452 5421

The Apply Button will redirect you to website. Please apply there as well.