Chief Operating Officer/Operations Head - Online Startup - IIM/ISB/MDI/FMS

Online startup (Mumbai)- Early stage (Pre series)

- We are looking to hire a visionary COO to oversee our company's operational processes, and to ensure superb customer experience. The COO will optimize our company's operating capabilities, employ strategies to maximize customer satisfaction and manage operational initiatives.

- The COO will assist in compiling the company's budget, and employ strategies to safeguard assets and stock. You will team up with management to implement business strategies.

- To ensure success you should have a clear understanding of our company's core values and culture. Top candidates will be exemplary leaders, have superb business acumen and have sound understanding of business strategies.

COO Responsibilities:

- Spearheading operations & strategies to steer the company's future in a positive direction.

- Driving the company's operating capabilities to surpass customer satisfaction and retention, and company goals.

- Delegating responsibilities to ensure staff members grow as capable participants.

- Employing various initiatives to coach employees to optimize their capabilities.

- Completing performance reviews in a prudent manner.

- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.

COO Requirements:

- MBA for Tier 1 institute

- Proven track record of outstanding performance in a previous complex enterprise.

- Proven track record of managing complex operations (strong execution focus)

- Demonstrated experience of ethical leadership.

- Outstanding verbal and written skills, and experience working with staff on all levels.

- Ability to make business projections three years into the future.