Chief Operating Officer - MFI - NBFC

Position Summary.

- As the Chief Operating Officer (COO), you will be responsible for overseeing the day-to-day operations of our microfinance institution.

- With your extensive experience in the JLG, Team handling & should meet business targets. (Open new branch, resource allocation, target design, target allocation).

Key Responsibilities:

Operational Leadership:

- Develop and implement operational strategies to achieve organizational goals and objectives.

- Oversee the execution of operational plans and initiatives, ensuring alignment with the company's mission and values.

- Drive continuous improvement in operational processes and systems to enhance efficiency and effectiveness.

Risk Management And Compliance:

- Ensure compliance with regulatory requirements and industry standards, mitigating operational risks.

- Monitor and evaluate internal controls to safeguard assets and maintain operational integrity.

- Collaborate with legal and compliance teams to address regulatory issues and implement best practices.

Financial Management:

- Work closely with the finance department to develop budgets, forecasts, and financial plans aligned with strategic objectives.

- Monitor financial performance and key performance indicators (KPIs), identifying areas for improvement and cost optimization.

- Implement financial controls and accountability measures to ensure prudent financial management.

People Leadership And Development:

- Provide leadership and direction to operational teams, fostering a culture of accountability, collaboration, and performance excellence.

- Recruit, train, and develop talented professionals, building a high-performing and motivated team.

- Promote a culture of learning and development, empowering employees to reach their full potential.

Stakeholder Engagement:

- Build and maintain strong relationships with internal and external stakeholders, including regulatory authorities, investors, and community partners.

- Communicate effectively with stakeholders to convey operational performance, address concerns, and promote transparency.

- Represent the organization in industry forums, conferences, and networking events to enhance visibility and reputation.

Qualifications:

- Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent preferred.

- 15+ years of progressive experience in the microfinance industry, with at least 5 years in a senior leadership role.

- Proven track record of driving operational excellence, financial performance, and regulatory compliance.

- Strong understanding of microfinance principles, products, and services, with knowledge of local market dynamics and regulatory environment.

- Exceptional leadership and people management skills, with the ability to inspire and motivate teams towards common goals.

- Excellent analytical, problem-solving, and decision-making abilities, with a strategic mindset and attention to detail.

- Effective communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

- Fluency in English and Hindi; proficiency in other regional languages is a plus.

- Demonstrated commitment to social impact and financial inclusion.

Location:.

This position is based in Patna, Bihar, India, with occasional travel to other locations as required.

Skills: regulatory requirements, continuous improvement, industry standards, internal controls, safeguard assets, financial performance, regulatory compliance, driving operational excellence, develop and implement operational strategies.