Chief Operating Officer
Requirement is for COO in a Leading KPO for Mumbai. This is a 3rd party non – contact center BPO provider in India. Their global client list includes several fortune 500 companies, including large banking and financial organizations.
Responsibilities:
- The incumbent would be responsible for the entire Operations process.
- He/She would be working towards smoothening of the operations process with a greater focus on client satisfaction & client building.
- Managing a team of VP, AVP, AGM, Sr. Managers, Manager, Assistant Managers, Team Leader and Researchers / Agents.
- Responsible for the P&L
- Should be from Voice & Non voice background
- International*/ Domestic*
Location – Mumbai
CTC - Negotiable
Please send us your CV at business@hcapital.in or call 9594080994
Aniket
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