Chief Operating Officer - F&A COE - BPO - US & UK Market

The F&A BPO for US & UK market started/funded by one of the 70 yrs + old global CA firm to extend an operation support to client based out of US & UK market.The COO will be responsible for building team from scratch and F&A COE to manage delivery with global standard.

- Manage day-to-day overall operational execution to enhance cost control, profitability, quality, productivity and efficiency throughout the company's operations departments.

- Own strategic level quality initiatives for Finance and accounting process

- Responsible for helping in transition of the F&A work done onshore in US/UK

- Develop partnership with onshore stakeholders

- Responsible for day to day deliverables in US/UK

- Responsible for customer satisfaction by meeting / exceeding all service levels as agreed with the customer

- Responsible for client relationship management.

- Management Information/Reporting

- Monthly, Annual and any need based MIS that may be required for any Review

- Help set up F&A functions in other regions as we grow