Chief Of Staff - SaaS Startup

This Opportunity is with a B2B Saas startup - Series A funded

About the opportunity: We are looking for a Chief of Staff to work directly with our founder/CEO and partner closely with our executive team. You will act as an extension of our CEO and own a variety of projects ranging from solving operational issues, driving alignment and execution on critical initiatives and contributing to growth.

Responsibilities will include

Strategy Development with the Executive Team:

- Be a partner to the Executive Team to drive company strategy, OKRs development, tracking and effectiveness to drive execution and accountability

- Add structure and process to drive strategic prioritisation, alignment and outcomes to executive meetings -OKR goal setting.

- Enabling the leadership team in driving P&L across all regions

- Assisting in top to bottom sales funnel motions

GTM strategy support & execution:

- Execution of global GTM strategy for Test Sigma globally.

- Setting up and enabling performance benchmarks for product uptime

- Suggesting and owning product changes for security, reliability visibility

- Customer Success and engagement

- Building a CSM team to create expansion opportunities.

- Automate Planning, Execution, and ticket management.

- Ensuring near ZERO customer complaints through collaboration with Delivery function

- Assisting CXOs for building an executing yearly AOP and AFP

- Work on some of the most critical strategic projects as and when assigned

What we are looking for:

- Structured problem-solver: You're a logical thinker and make decisions based on data, but also have good instincts when data is limited.

- Owner: No challenge is too complex, no issue is too hard.

- Tenacious: You're comfortable navigating high-stakes, conflict-laden situations, and can act quickly and decisively with diplomacy and tact.

- Extremely organized: You balance a packed schedule, an endless to-do list, and never let anything drop.

- Strong communicator: You communicate effectively to a wide range of audiences (from senior executives to entry-level employees) and can masterfully tailor your approach to suit the circumstances.

Experience:

- 3-7 years in management / strategy consulting/Saas startups

- Diverse experiences across cases / projects / studies, with experience in strategy, GTM & Revenue ops

- Strong stakeholder management and worked directly with the executive team.

- Worked across the projects and collaborated across the business functions.

- Educational credentials commensurate with a strong and successful consulting background