Chief of Staff - BPO

A leading US Fortune 500 MNC setting up a captive technology BPO operations in Hyderabad. Looking for a Chief Of Staff for the India CEO.

Some of the responsibilities include :

- Helps the CEO build a strategic Road Map to build the India operations and prioritize the effective transition journey.

- Provides direction, leadership and resources to ensure successful implementation planning, solution preparation, delivery to the field, and measurement of initiatives that are the most highly complex and strategic in nature.

- Initiatives are corporate wide and have substantial impact to bottom line.

- Establishes strategic implementation plans with project managers and executive sponsors that coordinate change activities, creatively solve problems and monitor sustained change to internal team members.

- Manages both directly and matrix resources whose functions include: development of plans, process impact and redesign, change management, communication, training, delivery, implementation financials and monitoring of performance of implemented solutions and continuously improve implementation capability.

- Interacts frequently with executive management demonstrating influence and negotiation.

- Helps with running the leadership forums both across India.

- Represents the leadership team in various forums, both internal and external

- Assists with Strategic initiatives and analysis.