Chief of Programme Operations (Non profit sector)
KEY RESPONSIBILITIES:
- Leading and inspiring 1500 employees and thousands of volunteer mentors who will deliver the programme every week across a wide geography
- Focused on high quality programme reaching every child each week and be obsessive about impact
- Oversee the design and implementation of ambitious portfolio of high quality, well-managed and impactful programs which brings about positive changes in the lives of children.
- Institutionalize strong systems and processes including program execution and automating the processes wherever appropriate for efficiency and effectiveness. This could include rolling out of newer initiatives or pilot projects.
- Ensuring complete technology adoption throughout the program operations
- As a key member of the Senior Executive Team, you will make a leading contribution to the overall strategy and organizational development of the organisation, to strengthen co-ordination and collaboration within and across teams, institutionalize the organisations culture and strategies planned.
- You will need to travel to locations, meet the team, study the programme and constantly improve programme quality
- You will provide support to Curriculum and Program Development team by giving feedback and inputs to strengthen the design of the programme
- Work along with Fundraising team to plan and execute the programme expansion
- Work along with the M&E / Impact team to understand the impact of the programmes and include feedback to enhance the quality of programme delivery
- Standardize the programme delivery processes - programme implementation plans, sessions, training, monitoring and reporting
- Drive initiatives to motivate team and boost their morale
- Develop an eco-system that can collaborate and create deeper and wider impact
- Build strong next level of leaders who can manage and execute their responsibilities independently and uphold the culture.