Chief Manager - RCU - BFSI

1. Act as bridge between IT, Analytics and RCU operations Team

2. Responsible for executing the proposed technological projects, leading the change.

3. Planning and execution of central activities.

4. Evaluating effectiveness of analytical models, tracking, and measuring performance.

5. Responsible for design & deployment of technological solutions to control fraud losses.

6. Drive, Manage and improvise automation on existing frauds checks and controls.

7. Review of processes and identification of Gaps and suggesting for process improvements

8. Should be hands on with system integrations, process digitization, candidates with analytical acumen and eye for details are ideal.

9. Liaison with all Stakeholders - Credit, Risk, Finance, Marketing, Sales, Collections, Operations, Planning and Products Teams

10. Management dashboards and MIS, preparing reports for the management stating trends, patterns, and predictions using relevant data

11. Mentoring, training & developing team members to ensure operational efficiency and product knowledge

12. Monitoring performance of team members to ensure efficiency and meeting of individual & group KRAs