Posted By
Karan Madhok
Manager - Risk/Digital & Analytics Practice at Michael Page India
Last Login: 15 November 2022
Posted in
BPO
Job Code
84320
Chief Manager – Online Operations- Insurance
About Our Client
Our client, a leading insurance firm is looking to build their online sales platform for selling insurance products online. They are looking for seasoned professionals with significant experience in online sales management to support and enhance their operations within India.
Job Description
Reporting into the operations lead, you would be responsible for:
- Providing direction in establishment & enhancement of the online sales channel
- End to end management of customers that visit the website for purchasing the insurance policy online
- Managing & developing an online customer management team that would focus on assisting online customers complete the sales process
- Reducing online customer dropouts at various stages
- Establishing a robust mechanism for comprehensive and timely resolution of customer queries
- Ensuring all relevant documents are collected from customers that apply for a policy online
- Conducting due diligence before insurance policy issuance
The Successful Applicant
You Must have:
- 10+ years of overall experience
- Experience in managing online insurance operations
- Experience of leading large teams
- Must come from an insurance background
- Excellent communication and interpersonal skills
Note- Please apply only if you come from an Insurance background and have experience of managing online insurance operations.
What's On Offer
- This is an excellent opportunity to develop your career with one of the leading insurance firm in India. Our client also offers a dynamic and exciting work environment. Candidates with the right attitude and experience will be offered a highly competitive package along with market leading bonus structure.
If interested, click on apply button below
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Posted By
Karan Madhok
Manager - Risk/Digital & Analytics Practice at Michael Page India
Last Login: 15 November 2022
Posted in
BPO
Job Code
84320