Chief Manager - Legal Claims - Insurance/Broking Firm

Chief Manager Legal Claims

Job Description : Claims Chief Manager - Liability (On Role)

Location : Mumbai Corporate Office

Grade : Chief Manager

Required Qualification/Parameters :

Education : Preferably a Law Graduate from a reputed institute.

Experience : 6+ years of experience in managing liability insurance claims within an insurance company or insurance broking environment.

Skills :

- Strong negotiation and analytical abilities.

- Excellent written and verbal communication skills.

- Proficient in computer usage.

Reporting To :

- Senior Vice President - Claims

Key Responsibilities :

Claims Management :

- Oversee the entire claims process from registration to settlement, ensuring adherence to policy terms and conditions.

Coordination :

- Work closely with surveyors, legal advisors, subject matter experts, forensic investigators, and accountants to manage claims effectively.

Vendor Management :

- Empanel and manage relationships with surveyors, legal advisors, and other relevant vendors.

Process Adherence :

- Ensure compliance with predefined processes and turnaround times (TATs) for claims processing.

Documentation :

- Maintain comprehensive claim files, including all relevant documents.

Collaboration :

- Engage in close interaction with the Distribution and Underwriting teams to ensure seamless claims handling.

MIS Preparation :

- Prepare Management Information Systems (MIS) reports for senior management.

Additional Tasks :

- Undertake any other tasks assigned by the Reporting Manager or Chief Claims Officer.

- This role demands a strategic and detail-oriented individual capable of managing complex claims processes and ensuring efficient and effective resolution in alignment with company policies and objectives.