Preferred experience of 8-15 years in a business development role with significant commercial experience in the Pharma, Biotech or CDMO space. Experience in Japan market required. Proven track record in delivering year on year business targets for complex high value deals
SKILLS AND COMPETENCIES
- Strong technical understanding of drug substance and drug product manufacturing processes
- High level of understanding of the drug development process from pre-clinical to clinical development and commercialization
- Demonstrated track record to secure new customers, exhibiting a strong close rate
- Effective at working with scientists and other customer stakeholders, up to and including C- Suite leaders, to discuss the value proposition of Piramal`s offerings
- Understanding of SalesForce.com customer contact management system
- Adept at building strong internal network and navigating the organization to optimize influence for ensuring appropriate support levels for territory opportunities
- Strong interpersonal and leadership skills
- Customer Centric with the ability to build relationships based on trust and long term commitment.
- Experience of working in and driving teams to a specific customer based result.
Key Roles/Responsibilities:
The individual will working closely with representatives from all departments to lead the implementation and delivery of the sales plan in the assigned geography to support short-term and long-term growth strategy of the Services business
- Responsible for generating new business from new customers and existing accounts through a high level of customer contact including frequent direct customer visits, virtual meetings and extensive networking activities
- Demonstrate strategic business awareness of the market and customers in order to differentiate our business from the competition
- Effectively promote current technical capabilities and emerging / new technologies as they become available to facilitate generation and closing of new business opportunities
- Identify sales opportunities and establish relationships with existing customers to generate future sales, avenues for cross selling and repeat business. Develop and implement strategic plans for key accounts in assigned territory
- Contact new accounts and leverage network to map opportunities
- Prepare and deliver client proposals in collaboration with Program Managers. Negotiate agreements of sale to close accounts and secure long-term agreements
- Interface with supply planning/production functions and export logistics/shipping team to ensure dispatch as per customer time-lines and liaise with regulatory team to meet statutory requirements
- Participate in strategy and annual planning meetings. Report out on sales performance and funnel. Develop forecast, budget and track performance
- Retain, expand and strengthen client relationships by ensuring high-quality customer service and issue resolution
- Manage sales activities on the SalesForce.com platform
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