Chief Manager/Associate Vice President - IT Application Operations - BFS

CM - 36 LPA ( including 20% variable)

AVP - 45-50 LPA (including 25% variable)

Purpose of the role :

- Managing the IT Operations for specific applications

- Guide the team to implement various monitoring and alerting and to provide production support

- Lead the team to coordinate with various stakeholders and business owners for smooth Trading related operations with 100% uptime and availability.

IT Operations :

- Implementing monitoring and alerting for uptime and availability

- Managing and tracking daily scheduled tasks through checklist and dashboard and monitoring of website.

- Interaction between the business owners and Application development team to facilitate issue resolution / incident management.

- Oversee the scheduled activities and allocate work efficiently amongst resources in accordance with timelines.

- To work on feedback from users, Senior Management, Regulators etc for uptime and availability of website.

- Maintain MIS and periodic updates to Senior Management for operational activities / follow escalation matrix.

Compliance & Audit :

- Adherence to organization security and compliance guidelines

- Manage regulatory inspection and internal audit.

- Maintain MIS and periodic updates to Senior Management.

- Create SOPs, user manuals or help documents (as per template)

- Maintain documentation of activities & roles performed by the team.

- Providing correct and timely regulatory / audit data

Education : Essential - M.Tech / B.Tech / B.E / MCA

Requirements :

- Knowledge of linux, shell scripts, C/C++, database

- Knowledge of ITIL / SDLC life cycle

- Strong written and verbal communication skills

- Ability to work well under deadlines and handle multiple priorities

- Knowledge of project management

Experience:

- 15+ years' experience in maintenance support and exposure to finance domain (capital market)

- Leading IT operations team.

- Working knowledge of linux, shell scripts, C/C++, database etc.

- Operations management through ITIL / SDLC lifecycle.