Chief Manager/Assistant Vice President - New Business - Life Insurance

Role: Chief Manager / AVP New Business Location: Mumbai

Chief Manager / AVP - New Business

Location : Mumbai

Experience : 10-20 years in Life Insurance sector in New Business operations

Job Purpose :

- Responsible for monitoring and handling all New Business-related transactions with 100% accuracy as per agreed SLAs.

Key Accountabilities :

Processing :

- Manage all New Business transactions as per agreed SLA

- Plan and Monitor cost and budgetary expenses

- Distribution of work and monitoring of the activities of outsourced staff

- Setting up of Standard Operating Processes and Process improvements

- Timely Processing of Issuance transactions

- Timely Preparation of Various Regulatory and Business MISs

- Preparation of communication to clients during issuance process

Query Management :

- Ensure client queries are resolved as per TAT

- Preparation of MIS for reporting and reconciliation

- Co-ordination with various stake holders for resolution of escalations

Systems & Processes :

- Identify process improvements / change request with respect to systems

- Ensure up gradation of standard operating procedures at periodic intervals

- Ensure compliance to various regulations/Preparation of Regulatory reporting and Audit.

- Carry out necessary UAT with respect to system changes and provide feedback

People Management :

- Plan work distribution for outsource staff

- Monitor performance / productivity of all staff

- Participate in regular training with respect to processes / products / systems for New Business team

If Interested , please share updated CV along with below details ASAP :

Current CTC
Expected CTC
Notice period
Reason for change

Geetika Gupta
Manager-Team & Key Accounts
HR Central