Job Title : CEO (Qualified CA - MANDATORY)
Objective of Role :
1. Manage and direct the organization to achieve optimum profitability and effective use of business assets and human resources.
2. Develop and review policy and plan, organize and control major functions relating to the operation and administration of the organization through subordinate executives.
3. Organize resources, systems and the drive for realizing the Vision & Mission. Achieve sustained profitable growth of the Company and Organizational Excellence.
Principal Responsibilities :
- Plan and design new methods for developing and strengthening organizational climate.
- Develop organization responsive to changing environment by retaining employees, motivated, innovative and committed.
- Develop open and transparent communication channels in the organization, employer branding, systems & policies and procedures to the last level.
- Manage multiple tasks and work in a fast-paced, rapidly changing and competitive environment.
- A natural forward planner, reliable, tolerant, and determined who critically assesses own performance.
- Able to get on with others and be a team-player.
- Develop OD interventions models to drive cultural change.
- Direct management in key decision making issues.
- Spokesperson of the organization.
- Re-engineer operations and procedures.
- Attention towards building talent pools and retaining them.
Specific Accountabilities :
- Direct the policy and operations of the organization for the achievement of short and long term business/policy objectives, increased profit and market share.
- Establish organization objectives, policies and programmes and, if appropriate, set standards and targets. Analyze economic, social, technical, legal and other data or trends.
- Prepare or oversee the preparation of consolidated budgets, required reports and forecasts and present them or recommend their adoption to the Board or governing bodies.
- Appraise the activities of the organization according to strategies and objectives, and monitor and evaluate performance. Consult with subordinate staff and review recommendations and reports.
- Co-ordinate subordinate staff to optimize the use of human and material resources to achieve goals, and resolve conflicts between areas of responsibility.
- Oversee the development and implementation of all organizational activities to protect the funds invested and the interests of share holders. Ensure the security and development of assets and resources.
- Represent the organization in negotiations, at conventions, seminars and official occasions, and liaise with other organizations (e.g. major suppliers, customers, industry associations and government representatives).
- Authorize funds to implement policies, programmes and business strategies.
- Provide overall direction and management of enterprises, including personnel, technological resources and assets.
- Select, or approve the selection and training of senior executives. Establish lines of control and delegate responsibilities to subordinate staff.
CORE COMPETENCIES :
a. Leadership Skills :
- Communicates a compelling Vision and sense of core purpose, enlisting staff and others, and inspiring their allegiance to its fulfillment.
- Espouses an appropriate set of core values and beliefs during both good and adverse times, and acts consistently in line with those values.
- Creates a climate conducive to an attitude of integrity, trust and professionalism, irrespective of job role, such that everybody wants to do his best.
- Helps others to rise above self-limiting mindsets and constraints to make full use of their capabilities.
- Encourages an attitude of lifelong learning to develop new skills that enable continued personal and career growth.
- Builds team spirit, effectively blends people into teams when needed, and develops an appreciation for the value of the diversity that is generated by team cooperation.
b. Management Skills :
- Sets standards of performance; gives feedback on performance, or lack thereof, to those standards; coaches for improved performance and development.
- Oversees projects and delegate assignments to ensure they are completed on schedule and within budget and that results meet defined expectations.
- Relishes the command role, including unpopular stands as necessary, encourages debate, deals directly with adversity and handles timely decision-making in an equitable and caring manner.
- Prepares, implements, monitors and adjusts budgets to remain within approved expenditure limits.
- Establishes and uses records, reports and other techniques to identify and track performance accountabilities.
- Defines tasks, selects assignees, negotiates performance parameters and priorities, delegates authorities & accountabilities, supports rigorous problem-solving disciplines, and manages progress.
c. Interpersonal Skills :
- Relates to all kinds of people, uses diplomacy and tact, is able to diffuse tense situations, and builds rapport and constructive relationships.
- Exercises patience and tolerance, and characteristically listens and tests to understand both the data and the people ramifications before acting.
- Displays compassion about people's work and non-work difficulties and is available to help; and is composed under pressure, dealing well with frustrations and not becoming defensive or aggressive.
- Skilled at finding common ground to solve problems, and accurately reads conflict situations quickly and hammers out cooperative agreements with minimal disruption.
- Knows personal strengths and limits and handles them appropriately, and assesses the need to modify personal behaviors to deal with changing demands.
- Displays approachability and a positive and constructive sense of humor, and is able to ease tensions.
d. Organization & Planning Skills :
- Marshals resources and uses them effectively and efficiently to orchestrate multiple activities and get things done.
- Copes effectively and shifts gears comfortably dealing with change, maintains composure amidst uncertainty and can simultaneously manage multiple activities.
- Scopes out accurately the difficulty of projects, sets objectives and goals, breaks down work into process steps, develops schedules and assignments, establishes measures and evaluates results.
- Looks toward the broad perspectives of issues and challenges, can presuppose future scenarios, and thinks globally.
- Sees ahead clearly, can articulate credible pictures of possibilities and likelihoods, and can create breakthrough strategies and plans.
e. Results Orientation :
- Focuses on customer service and is dedicated to meeting requirements and expectations of internal and external "customers".
- Acts with customers in mind, gaining their trust and respect, and establishing and maintaining effective relationships.
- Exudes energy, action oriented, enjoys working diligently, and can act with a minimum of planning in the face of uncertain circumstances.
- Consistently can be relied on to achieve or exceed goals and is very bottom-line oriented, steadfastly urging himself and others for results.
SKILLS AND ABILITIES :
a. Analysis :
- Securing relevant information and identifying key issues and relationships; relating and comparing data from different sources; identifying cause/effect relationships.
b. Judgment :
- Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information and that take resources, constraints and organizational values into consideration.
c. Decisiveness :
- Making timely decisions judgments; taking actions when appropriate; committing to position.
d. Planning and Organizing :
- Establishing a course of action or sequence of activities to accomplish a specific goal; planning proper assignments of people and allocating resources; communicating expectations about tasks and deadlines; developing contingency plans focusing energy and time on priority goals, requirements and problem areas.
e. Teamwork/Collaboration :
- Active participation in, and facilitation of team effectiveness; taking actions that demonstrate consideration of the feelings and needs of others; being aware of the effect of one's behaviour on others.
f. Developing Organizational Talent :
- Developing a subordinate's skills and competencies by planning effective development activities related to current and future jobs. Considering the individual's motivation, interests, current work situation, and personal circumstances.
g. Sales Ability/Persuasiveness :
- Gaining agreement or acceptance of an idea, plan, activity, product or service by using appropriate interpersonal styles, approaches and forms of communication.
h. Work Standards :
- Setting high goals or standards of performance for self, subordinates, others, and the organization; being dissatisfied with average performance; self imposing standards of excellence rather than having standards imposed by others.
i. Customer Service Orientation :
- Making efforts to listen and understand customers (both internal and external); anticipating customer needs; giving high priority to customer satisfaction.
j. Initiative :
- Active attempts to influence events to achieve goals; self-starting rather than passive acceptance. Taking action to achieve goals beyond what is necessarily called for; originating action.
k. Negotiation :
- Effectively exploring alternatives and positions to reach outcomes that gain all parties' support and acceptance; compromising when appropriate.
l. Maximizing Performance :
- Establishing performance goals, coaching performance, providing training, and evaluation performance.
m. Control :
- Establishing procedures to monitor the results of delegations, assignments or projects taking into consideration the skills, knowledge and experience of the assigned individual and the characteristics of the assignment.
n. Delegation :
- Allocating decision-making authority and task responsibilities to appropriate subordinates; utilizing subordinates' time, skills and potential effectively.
o. Rapport Building :
- Creating continuing compatibility; getting along well; pro-actively developing relationships.
p. Tolerance for Stress :
- Maintaining stable performance under pressure and/or opposition (e.g., time pressure, job ambiguity); relieving stress in a way that is acceptable to the person, others and organization.
q. Innovation :
- Generating and/or recognizing imaginative, creative solutions in work related situations.
r. Adaptability :
- Maintain effectiveness in varying environments and with different tasks, responsibilities and people.
s. Resilience/Tenacity :
- Handling disappointment and/or rejection while maintaining effectiveness.
t. Impact :
- Creating a good impression, commanding attention and respect.
u. Energy :
- Maintaining a high activity level and effective performance for an extended period of time.
v. Integrity :
- Maintaining social, ethical, and organizational norms in conducting internal and external business activities.
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