Chief Executive Officer - Facility Management Firm

About us :

We are one of the leading, most respected, and successful Business Services Companies in India. We partner with about 800 Clients encompassing multiple industrial segments in the Private and Public Sectors across India. Our clients patronize us on the strength of our ground efficiency and the vast network of 22 Branches spread across the country. Our assets are our 60000+ people who provide safe and efficient delivery on the ground. Our wide range of services include - Smart Infrastructure Asset Management, Production Support for industrial establishments, Staffing. Security, Food, Smart Mailroom Management & Asset Logistics solutions, HR Background verification, Audit & Assurance, Ground handling at Airports, and Digital Sales Enablement.

The Role :

- We are looking for a dynamic leader as CEO for a Company headquartered in Chennai.

- The position is on-site based at Chennai.

- The person should currently head a Pan India business in any Services Industry, independently managing large workforce with P & L responsibility.

- He should be currently holding the position as President /COO /Senior Director /Business Head for about 3 years, demonstrating successful annual growth (with annual revenue not less than Rs.1500 crores) with an overall industry experience of 20-25 years.

- The CEO will work closely with the Board of Directors, reporting to the MD & Chairman of the Group.

Responsibilities :

- As head of Profit & Loss account, work closely with the management team; provide strategic vision and leadership; set business targets for top-line growth and profitability; create and roll out actionable business plan, review, course correct and achieve results in line with the Vision

- Provide innovative and comprehensive delivery solutions with decisive technological edge - put in place the action plan, and structure the management team aligned with the strategy.

- Create a compelling customer experience strategy; achieve high customer retention through consistent and impactful interactions and customize business models through deep insights and understanding of clients' expectations in different industries.

- Work closely with the management team; provide strategic leadership; put in the best effort to increase people productivity; create a facilitating work environment & high-performance work culture, and endeavour to ensure the sustainability of operations.

- Inspire and energize people and build their capacity enabling them to become performing leaders.

- Develop a talent pipeline, build trust, and create empowered teams that deliver on the commitments exceeding Client expectations.

- Keep well-acquainted with the industry trends and market dynamics, ensuring that the Company remains 2-steps ahead through innovations.

- Foresee near-term and long-term business, operational and financial risks and proactively engage the Board in assessment and mitigation.

The person :

- The role holder should be a Business Management graduate, preferably with an Engineering background.

- Has proven track record as a results-driven Business Leader

- Be able to empathize with people, compassionate and caring

- Speaks both the languages of Business and Technology, connecting the two Worlds to achieve the desired benefits of staying ahead of competitors

- Should have growth mindset and be comfortable with aspirational targets

- Organizes effectively, delegates responsibility, communicates with clarity and solves problems quickly with a logical approach

- Manages time effectively; decides fast and better in situations of uncertainties; and resolves conflicts - both internal and external.