Chief Digital Officer - IT/Online/Internet

JOB SUMMARY:

The Chief Digital Officer (CDO) will provide technology vision and leadership in the development and implementation of the group-wide information technology (IT) program. The CDO will lead planning and implementing enterprise information systems to support both distributed and centralized business operations and achieve more effective and cost beneficial enterprise-wide IT operations. Additionally, the CDO Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems.Facilitates communication between staff, management, vendors, and other technology resources within the organization.

Oversees the back office computer operations of management information system, including local area networks and wide-area networks.

Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation.

Designs, implements, and evaluates the systems that support end users in the productive use of computer hardware and software.

Develops and implements user-training programs.

Oversees and evaluates system security and back up procedures. Supervises the Network Administrator.

EXPERIENCE:

Minimum of 15 years of experience with increasing responsibilities for management and support of information systems and information technology, direct management of a major IT operation is preferred. Significant experience in a - Services Industry - setting is desirable,specifically in technology and information systems planning to support business goals.

Experience should also include exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environment. Specific experience with practice management, financial management and management information systems is a plus. The ideal candidate will also have Familiarity with desktop, notebook, handheld, and server computer hardware.Familiarity with local and wide area network design, implementation, and operation.Familiarity with operating systems such as Windows, Unix, and Linux.

Knowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications software.

Familiarity with various computer peripherals such as printers, monitors, modems and other equipment.

General knowledge of business processes and their interrelationship gained through three or more years of related experience.

Ability to analyze and resolve complex issues, both logical and interpersonal.

Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education.

Ability to negotiate and defuse conflict.

Self-motivator, independent, cooperative, flexible, creative.

Current drivers license and access to reliable transportation; ability and willingness to travel when necessary.

Requires a bachelor's degree in Computer Science or a related field. A Master's degree in Computer Application, or Business Administration, or related field is highly desirable.

Comprehensive knowledge of:

Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the industry.

These include, but are not limited to, knowledge of strategic and operational planning, personnel administration, state and local laws, marketing, financial and cost analysis, trends in the services industry.

Data processing methods and procedures, and computer software systems

Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management Business process analysis and redesign

Design, management, and operation of managed IT systems

Proven skills in:

Budget preparation and monitoring

Planning and organizing

Management and leadership

Communication

Demonstrated ability to:

Relate to all levels of the user community

Be a team player that motivates and educates other team members

Plan, implement and support systems in a complex environment

Set and manage priorities

Comprehend complex, technical subjects

Translate technical language to lay audiences

Link and apply complex technologies to business strategies