Chief Business Officer/Business Head - Retail Lending - B2C Segment - FinTech/NBFC

Role : Chief Business Officer/Business Head - Retail Lending (B2C) - Fintech / NBFC

Location : Gurgaon

Job Overview : To manage and complete handling of Pan India Business and Responsible for Revenue, Relationship Management, Operations for Fintech / NBFC Business in Retail Lending

Job Role:

Business Development Strategy:

- Develop and Execute a comprehensive Pan India BD strategy covering major industrial clusters to achieve revenue and customer acquisition targets.

- Oversee the Regional Teams & also direct BD efforts, including client prospecting, relationship-building, and deal closures.

- Support and guide digital sales and channel partner teams to maximize their effectiveness.

- Following up on the collections.

Customer Acquisition:

- Identify and target potential clients, understanding their trade finance needs and offering tailored solutions.

- Build Strategy & Mechanism to Source leads every month through team efforts. And Monitor Conversion of leads every month through the identified ecosystem.

- Develop and manage good network of corporate customers, bankers, rating agencies etc.

- Contribute to the development of marketing campaigns and initiatives to attract new customers.

Team Leadership:

- Recruit, train, and manage a team of professionals (Across Regions) under your supervision as per Business Volumes.

- Provide leadership and guidance to your team, setting clear targets and performance expectations.

- Foster a collaborative and high-performance work culture.

Team Management:

- Manage all Retail Lending activities.

- Collaborate with cross-functional teams to ensure smooth operations, compliance, and risk management.

- Identify market trends and opportunities to tailor services and strategies to local needs.

Performance Reporting:

- Track and analyze key performance metrics, providing regular reports to CEO management.

- Develop and implement improvement plans as needed to ensure targets are met or exceeded.

Work Experience / Educational Qualification / Skills :

- MBA ( with 15+years of experience) with proven experience in Retail Lending in Financial Services, or a related industry, with at least 10+ years of experience in team leadership role

- Strong understanding of Retail Lending Products, Processes, and Industry Regulations.

- Good experience in strategic planning, implementation of strategies to increase sales and the bottom-line profit, business unit development and identifying deficiencies and potential opportunities in the market space,

- Demonstrated success in leading sales teams and achieving revenue goals.

- Good interpersonal, communication, and negotiation skills/ Ability to adapt to a dynamic and evolving business environment. Entrepreneurial Mindset