Chat360 - Representative - Sales Development

Sales Development Representative (UK Operations)

About Chat360:

Chat360 is a technology startup, backed by a $150M group, that offers a Generative AI-powered customer engagement platform for enterprises across geographies. We work with 250+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms like WhatsApp, Facebook, Google, etc. We have successfully processed over 100 million chats and positively impacted 10+ industries. The founding team consists of alumni from the London Business School and IIT. The journey will be challenging and exciting, with plenty of opportunities to develop your skills and capabilities while working with industry leaders and MNCs in the UK and abroad.

About the Role:

We are looking for a talented Sales Development Representative (SDR) who will thrive in a fast-paced, growth-stage startup environment. This is an opportunity to join early and influence the company's future trajectory. As an SDR, you will play a significant role in achieving our ambitious customer acquisition and revenue growth objectives in the UK market. You must be a go-getter with an ABC (Always Be Closing) attitude! This role will operate during UK business hours.

What You'll Be Doing:

- Source new sales opportunities through inbound lead follow-up and outbound cold calls and email campaigns.

- Acquire new customers in relevant target segments and manage an effective and profitable pipeline by filtering and qualifying prospects.

- Maintain and expand your database of prospects.

- Identify prospects' needs, suggest appropriate products/services, and build long-term trusting relationships with prospects.

- Proactively seek new business opportunities in the UK market.

- Perform effective online/in-person demos to leads.

- Close sales deals and achieve your monthly targets.

- Respond to queries from potential and existing customers.

- Collaborate with other teams to address customer requirements and feedback.

What You Need to Succeed in This Role:

- Sales experience at a startup or in the SaaS B2B space is preferred.

- Customer-first attitude.

- Proven track record of exceeding targets.

- Pleasant and engaging online video presence and experience conducting online demos.

- Proficient in corporate productivity and web presentation tools (such as Zoom, Google Meet, CRM, etc.).

- Excellent verbal and written communication skills.

- Exceptional listening and presentation skills.

- We are excited to welcome a dynamic and motivated professional to our team to help drive our success in the UK market.