Chat360 - Head - Partnerships

Head of Partnerships

About Chat360:

Chat360 is a technology startup, backed by a $150M group, that offers a Generative AI-powered customer engagement platform for enterprises across geographies. We work with 300+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms like WhatsApp, Facebook, Google, etc. We have successfully processed over 100 million chats and positively impacted 10+ industries. The founding team consists of alumni from the London Business School and IIT.

Position Overview:

- As the Partnership Head, you will be responsible for developing and executing a comprehensive partnership strategy. This includes identifying, negotiating, and managing partnerships that will enhance our product offerings, drive revenue growth, and expand our market reach.

- You will work closely with cross-functional teams to ensure the successful implementation and management of these partnerships.

Responsibilities:

- Partnership Strategy Development

- White Labelling Initiatives

- Relationship Management

- Collaboration and Coordination

- Performance Monitoring and Reporting

- Market and Competitive Analysis

- Innovation and Growth

Qualifications:

- Bachelor's degree in Business, Marketing, or a related field; MBA preferred.

- Proven experience in partnership management, business development, or a related role within the B2B SaaS industry.

- Strong understanding of white labelling and its implementation in a SaaS context.

- Excellent negotiation and relationship-building skills.

- Strong analytical and strategic thinking abilities.

- Ability to work collaboratively with cross-functional teams.

- Excellent communication and presentation skills.

- Results-oriented with a track record of achieving partnership goals and objectives.

- We are looking forward to welcoming a dynamic and motivated professional to our team to help drive our success.