Channel Development Head - eCommerce

Channel Development Head (Gender diversity) Ecommerce company

- The candidate should have experience in sales or field account management with a knowledge & understanding of finance and logistics operations.

- should have a team handling experience of 20 + employees. Business & channel development experience is desired.

- Ability to Deep Dive and develop innovative ideas for process challenges.

- Experience using and communicating performance metrics

- Proven ability to influence others without having positional authority

- Strong verbal and written communication skills are a must.

- Strong Bias for great customer service: Be able to effectively think from customers- perspectives and bring these perspectives into process and product improvements. Be the champion for developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects for all stakeholders

- Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks

- Operations Management/Retail Management

- Alliance and partner Manager - managing the operations business at service and cost level for expansion and stabilizing the store program.