Change Manager - Retail Project

Hiring for Large Retail Company

Change Manager (Dubai)

Note- Candidates only consider from Big 4 with experience in Retail Project as a Change Manager

The goals of the project are below and will require support across the organization in order to ensure success:

Enabler for business growth

Reduction of order cycle time

Reduction of end to end lead time

Reduction of goods processing time (from receiving to ready for shipment)

Reduction of headcount in logistics operations

Reduction in costs of logistics

Flexibility for future market developments

High service level for all stores

Centralization of stock

The change manager will play a key role in ensuring the Mega DC (change initiatives) meets objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

While the change manager may or may not have supervisory responsibility, this person will have to work through many others in the organization to succeed. The change manager will act as a coach for senior leaders and executives in helping them Fulfil the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.

The change manager will also support project teams in integrating change management activities into their project plans.

Roles and responsibilities of a change manager

The change manager will Work closely with the project manager in all stages of project implementation

Apply a structured methodology and lead change management activities

Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

Develop and spearhead communication efforts

Design, development, delivery and management of communications.

Assess the change impact

Conduct impact analyses, assess change readiness and identify key stakeholders.

Support training efforts

Provide input, document requirements and support the design and delivery of training programs.

Additional responsibilities may include:

Lead the demand planning process review and implementation-

Organisation structure setup for order fulfillment process

Support and engage senior leaders and create willing change leaders -

Coach managers and supervisors in change methodology

Support organizational design and definition of roles and responsibilities-

Identify, analyse and prepare risk mitigation tactics

Identify and manage anticipated resistance

Consult and coach project teams

Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

Coordinate efforts with other specialists

Integrate change management activities into project plan

Evaluate and ensure user readiness

Track and report change management adoption

Define and measure success metrics and monitor change progress

Experience - 10-15 Years

Basic Qualification:-

Bachelor's degree with certification/ MBA in supply chain

Please share your updated CV.

Talent Acquisition Team