Change Manager - KPO

Change Manager:

All of the above +

- Change Implementation, Planning & Management experience

- Defining and managing the process of deploying and integrating IT capabilities into the business in a way that is sensitive to, and fully compatible with, business operations.

- Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate customers for migration, etc.

- Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies.

- Drives sites to deliver site implementation plans and align with the overall plan.

- Tracks and reports against these activities to ensure progress.

- Defines and manages the activities to ensure achievement of the business case after delivery.

- Outlines key business engagement messages that need to take place throughout the programme/project.