Chalo - Senior Product Manager

About Chalo:

Chalo is India's #1 bus transport technology company built with the core purpose of making travel better. With operations in 48 cities and powering over 15 million daily commutes every month, Chalo is solving a real-world problem that affects crores of Indians. And we are building India's largest mobility company along the way!

How large is the problem?

- Buses are the single-largest mode of transport.

- They account for 48% of all public transport trips in India, and more in other countries.

- Compare this with 8% of trips on taxis, and just about 2% on metros.

- People in our country spend $20 billion on bus tickets annually.

- However, each bus commuter spends the equivalent of 8 days a year waiting for a bus and bus operators have losses running into hundreds of millions of dollars annually.

What are we solving?

- We aim to make travel better for everyone.

- Today we do so by improving the experience of taking city buses.

- Chalo users wait 30 minutes less each day, travel safer with contactless digital tickets, and even save money with Chalo Super Saver plans.

- By adding reliability and convenience to the city bus system, we kick start a virtuous circle, where happier commuters mean more rides which in turn means more revenue for our bus operator partners, which means better services for commuters.

- Our most important KPI is the revenue uplift achieved.

- We have demonstrated an increase of up to 70% in bus ridership in Chalo cities, enabling some operators to be profitable for maybe the first time in this business.

How we do it?

- We work in partnership with bus operators to deploy our proprietary technology - GPS, Electronic ticketing devices, the Chalo App, the Chalo Card, and the entire back-end tech platform to support all this.

- By deploying an end-to-end solution, we are able to power a unique experience.

- Over time we have understood the value of expanding our scope of work as well as leveraging the power of the data generated by our platform to help operators with operations such as route optimization, crew management, and revenue maximization.

- We have developed expertise for not just issuance of mobile tickets and closed loop cards, but also for accepting payments.

Job Description

Function: Technical Management - Product Management

Product Management:

- Chalo buses are revolutionizing commuting.

- Our user-friendly app simplifies bus travel, reduces congestion, and promotes eco-friendly transportation.

- As we embark on our next phase of growth, we're on the lookout for a dynamic Senior Product Manager to spearhead our Premium Bus model.

Responsibilities:

- Craft exceptional user experiences.

- Introduce revenue-boosting features.

Requirements:

- Bring 5-6 years of tech product management expertise.

- Possess strong communication skills to drive collaboration.

- Have a proven track record in end-to-end product delivery.

- Thrive on hands-on experience and are passionate about on-ground studies