- Formulate the strategy for highest quality of mall management to ensure customer delight and enhance footfalls / consumption significantly
- Develop the financial strategy, goals and targets for the center in line with the corporate philosophy and strategy
- Formulate, Support in designing and executing the annual marketing calendar to enhance footfalls / consumption significantly.
- Develop the budget strategy for the Centre after reviewing previous year's performance, growth, etc.
- Ensure optimum occupancy and the right brand/ product category mix at the Centre so as to attract the target consumer group and enhance consumption.
- Review the service standards for the outsourcing agencies, in line with corporate standards and the customer service expectations of the customers.
- Ensure safety standards are set in line with corporate standards and review/ approve the safety and security policies/ processes.
- Build and maintain relationships with key retailers (anchors) and ensure timely resolution of their issues.
- 15 - 20 years of experience in Mall / Hotel / Airline / Retail / FMCG, PE Fund of which at least 4-5 years as P&L Head.
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