CavinKare - Lead - Process Auditor

We are looking for Process Auditor for CK Retail Group of Companies

Purpose:

The Process Auditor is responsible for evaluating and improving the efficiency and effectiveness of operational processes within the retail industry (mass premium and premium salon chains, an animal hospital chain, and a bakery chain). This role involves analyzing various retail processes, identifying potential risks, and ensuring compliance with company policies, company standards, and regulatory requirements. The Process Auditor collaborates with various departments to assess the SOPs, seeking recommendations for process improvement from stakeholders, and ensure operational consistency across all retail locations.

Key Responsibilities:

1. Conduct Process Audits: Plan and execute audits across different retail processes such as standard SOPs, inventory management, point of sale (POS) operations, customer service, supply chain, and cash handling.

- Assess compliance with internal control standards and regulatory requirements.

- Document audit findings, risks, and areas of improvement.

2. Analyse & Improve Processes:

- Review current retail operational processes to identify inefficiencies or weaknesses.

- Conduct root cause analysis to understand performance gaps or risks.

- Consultant with stakeholders & Provide actionable recommendations for process improvements to enhance operational efficiency, reduce risks and improve compliance

3. Risk Management:

- Identify potential risks related to fraud, theft, and operational inefficiencies.

- Develop risk mitigation strategies and assist in developing internal control systems by following respective stakeholders

4. Monitoring Compliance:

- Ensure compliance with company policies, retail industry regulations and financial reporting standards.

- Monitor adherence to internal controls, especially in high-risk areas like band value, cost involving activities, Standard procedures, inventory, pricing and returns / delegation of authority

- Ensure that all business operations are in compliance with local, state, and national regulations, including taxation, labor laws, and industry-specific guidelines (e.g., FSSAI for bakery, veterinary regulations for animal hospital)

- Liaise with external auditors, regulators and legal teams as needed.

- Stay updated with changing retail industry regulations and standards based on Business recommendation

5. Collaborate with Stakeholder:

- Work with cross-functional teams, including Operations, HR, Finance, Marketing, Retail Stores and Supply chain management to implement corrective actions.

- Provide feedback and guidance on best practices and operational improvements.

6. Reporting & Communication:

- Prepare comprehensive audit reports summarizing findings, risks and recommendations for each business unit.

- Present audit findings to the Management and business heads, providing actionable insights to address issues

Education: MBA (Finance)/Equivalent Degree

Certification: Certification as an Internal Auditor (CIA) is preferred

Work Location: Chennai (Corporate Office)

Experience Required: 3- 5 Years in Process Audits