Category Manager - eCommerce/Marketplace

Role :- Category Manager - Will have a Team of KAMs reporting into him .

Will be responsible for driving the complete P&L of the assigned categories

Major categories are

1. Wellness (Health & Nutrition)

2. Baby Care

3. Mother care

4. Personal care

Reporting into: Head Ecommerce

Client Details:- We consolidated our portfolios in Pharmaceuticals, Personal Care, BabyCare, Mother care , Wellness,with close to 1200 skus in over 100 countries.

About the Role :

- We are looking to hire an experienced Category Manager who will lead and grow marketplaces and D2C Channel

- Responsibilities will include direct ownership of growth and PnL of the marketplace.

Responsibilities :

- Growth of Brand over marketplaces and expansion over different platforms

- Managing Listings on all major eCommerce channels like Amazon, Flipkart, Snapdeal,Nykaa, Purpelle,Tata 1 MG,Netmeds, etc

- Analyse category growth and market share trends by sub-segment

- Analyse our category performance within each channel and make recommendations on how to improve our share in each channel

- Analyse pricing trends, and ASP of our products in the portfolio and recommend changes to price

- Keep up to date with the latest developments (new technology, new features) in the category

- Analyse data on customer retention, cross-selling, upgrades, repeat buying, etc, and make recommendations on increasing lifetime value

- Analyse the consumer experience by channel and recommend ways in which we can remove any purchasing barriers and improve the experience

- Analyse ratings and reviews and provide inputs to marketing and product management teams

- Work on improving rating and review over marketplaces

- Work with customer service and ORM team to improve customer satisfaction and ensure that all issues are being closed in a timely manner

- Work with category teams of marketplaces platforms to develop and grow the brand

- Analyse marketing spending within each channel and make recommendations on improving RO

Basic Qualifications :

- MBA Full time from a reputed institute with experience in managing any FMCG/OTC/Lifestyle product category through Ecommerce Channel/Marketplaces

- A Lifelong Learner. Benchmarking and networking to stay updated on industry trends

- Good collaborator and project management skills

- Prior experience as a startup founder is a plus

- Customer-first mentality. Understands customers' pain and works towards the solutions

- Delivering results under pressure

- Hunger, hustler, move fast and be comfortable breaking things