CARS24 - Program Manager

Urgent Requirement // Program Manager // Gurgaon

Job Description:

What will you drive?

Planning and Strategy:

- Develop and Implement Program Plans: Design comprehensive plans that align with business objectives. This includes defining scope, setting goals, and creating timelines.

- Strategic Alignment: Ensure that programs align with the overall business strategy and contribute to achieving strategic goals.

Stakeholder Management:

- Engage with Stakeholders: Identify, manage, and communicate with internal and external stakeholders, including clients, vendors, and team members.

- Expectation Management: Set and manage stakeholder expectations, ensuring alignment on program objectives and deliverables.

Project Oversight:

- Project Execution: Oversee the execution of projects within the program, ensuring they are delivered on time, within scope, and within budget.

- Quality Control: Monitor and evaluate project performance, ensuring quality standards are met.

Lead Management & monetisation:

- Lead forecasting: Develop and manage the visibility around leads and its monetisation.

- Account onboarding : Account onboarding and experience management to retain the account.

Performance Monitoring and Reporting:

- Track Progress: Monitor program progress against goals and objectives, using performance metrics and KPIs.

- Reporting: Provide regular updates and reports to senior management and stakeholders on program status, achievements, and challenges.

Process Improvement:

- Identify Opportunities: Continuously assess and identify areas for process improvement within the program.

- Implement Enhancements: Propose and implement changes to improve program efficiency and effectiveness

Who are we looking for?

Leadership and Team Management:

- Team Building: Ability to build, lead, and motivate cross-functional teams.

- Conflict Resolution: Skills in managing conflicts and facilitating effective team communication.

Strategic Thinking:

- Business Acumen: Strong understanding of business strategy and how to align programs with organizational goals.

- Problem Solving: Ability to think critically and solve complex problems.

Communication Skills:

- Verbal and Written: Excellent verbal and written communication skills for interacting with stakeholders, presenting ideas, and reporting progress.

- Negotiation: Skilled in negotiating and influencing others to achieve program objectives.

Analytical Skills:

- Data Analysis: Ability to analyze data, interpret metrics, and use insights to drive decision-making.

- Reporting: Proficiency in creating detailed reports and dashboards.

Risk Management:

- Risk Identification: Skills in identifying potential risks and developing mitigation strategies.

- Crisis Management: Ability to manage and resolve crises effectively.

Financial Acumen:

- Budget Management: Experience in managing budgets and financial forecasts.

- Cost Control: Skills in monitoring and controlling program expenses.