CarDekho.com is India's leading car search venture that helps users buy cars that are right for them. The company has tie ups with many auto manufacturers and dealers across the country. At Used Cars we are changing the way people sell their cars. How? We are one of the most trusted auto portals in the used car segment that offers maximum assistance in handling all the legal formalities to make the process se less for used car sellers. We are rapidly growing towards becoming the most widely used digital destination for selling used cars, which is to say that each day comes with new learning. JD for the role, Process/Business Excellence: Process Efficiency : 1. Taking control of the processes at Business level and creating efficiencies 2. Restructure processes/policies to create better customer experience 3. Automating the processes by liasoning with Product team for an overall improved experience Customer Satisfaction : 1. Taking over the charter of Customer NPS 2. Plan and execute processes to align Customer's interest with Org's interest 3. Improving Customer/Dealer NPS score by launching/setting up new initiatives Team Handling : 1. Create the Process Excellence department and build the function from scratch Requirements: CAs/MBAs from premier institutions with experience in managing process/business excellence/strategy role. Someone who has worked with Big 4 or in related consulting industries. Exp- 5~7 years min.

Gurgaon/Gurugram

CarDekho.com - Business Excellence Role 

CarDekho.com - Business Excellence Role  ,Job Description for CarDekho.com - Business Excellence Role  in Girnarsoft in  Gurgaon/Gurugram for (5-15) years of experience. Apply Now!

Job Description for CarDekho.com - Business Excellence Role  in Girnarsoft in  Gurgaon/Gurugram for (5-15) years of experience. Apply Now!